Credit Control Services to Streamline Your Cash Flow

Take control of your cash flow with our Outsourced Credit Control Services. We ensure invoices are collected promptly, empowering your business to grow without the stress of chasing payments.

Let us manage your credit control, so you can focus on what you do best.

Contact UsLearn More

What is Credit Control?

Credit control is the process of managing a company’s credit policies, ensuring invoices are paid on time, and reducing the risk of bad debt. It involves monitoring customer accounts, setting credit terms, chasing overdue payments, and maintaining healthy cash flow.

Why it Matters?

  • Ensures steady cash flow.
  • Minimises the risk of late or missed payments.
  • Improves business stability and planning.
  • Strengthens client relationships when handled professionally.
Video thumbnail showing abstract machine with large gears and figures moving coins, representing help with cashflow

In-House vs Outsourced
Credit Control

In-House Credit Control
Managed by your own team
Takes internal time & resources
Limited tools & expertise
Can be less cost-effective
Outsourced Credit Control
Managed by a specialist agency
Frees your staff for core tasks
Access to professional systems & trained staff
Scales flexibly with your needs
Sickness

Benefits of Professional Credit Control

An icon showing a cog, connected steps, and a tick representing a step-by-step credit control process

Step-by-Step Approach

From the very first step, we make credit control simple and stress-free. Our proven process ensures your invoices are collected on time, every time.

An icon showing a person with a headset and speech bubble representing personalised client communication

Protecting Client Relationships

Our dedicated Credit Controllers build lasting relationships with your customers, treating them with the professionalism and respect they deserve.

An icon showing a document with a clock and graph representing regular payment status reporting

Transparency & Reporting

Stay in the loop with regular updates on payments collected and any outstanding debts, so you always know where you stand.

Overdue Invoice Collection

Late payments can hold your business back. Our expert team takes the hassle out of invoice collection, ensuring a steady cash flow that helps your business thrive. Trust us to handle your credit control with care.

Abstract illustration of large gears and machinery moving coins, representing efficient invoice collection

Time savings for business owners

Chasing late payments takes valuable time away from running your business. By outsourcing credit control to our team, you free up resources to focus on growth, clients, and strategy, while we handle the day-to-day management of your receivables.

A man smiling in a meeting, representing reliable credit control support for businesses

Reduce Debtor Days

Timely payments are the backbone of strong cash flow. Our proactive credit control process ensures invoices are chased consistently and professionally, helping you reduce debtor days, improve liquidity, and keep your business moving forward.

Abstract illustration of two figures operating a machine with a pound symbol, representing a proactive approach to managing payments

Transparent Processes for Your Peace of Mind

We believe in clear communication and transparency at every stage. Our straightforward approach means you’ll always know how we’re managing your credit control and the results we’re achieving for your business.

Get Started
A woman in discussion at a meeting table, representing transparent credit control processes
Abstract illustration of large gears and machinery moving coins, representing efficient invoice collection
A man smiling in a meeting, representing reliable credit control support for businesses
Abstract illustration of two figures operating a machine with a pound symbol, representing a proactive approach to managing payments
A woman in discussion at a meeting table, representing transparent credit control processes

Industries We Help

Small Business & Freelancers

Get the support you need to stay on top of invoices and protect your cash flow.

Construction

Keep projects moving with consistent payment follow-ups and reduced debtor days.

Healthcare & Medical

Ensure reliable payments so you can focus on patient care, not chasing invoices.

Accountants

Free up valuable time by outsourcing client payment reminders to our experts.

Insolvency Practitioners

Gain accurate, timely debtor management that supports your casework.

Any sector that needs help!

From retail to professional services, we help businesses in every industry get paid faster.

Client Feedback

Here’s what our clients say about the difference we’ve made to their businesses:

I’ve been working with this team since March and I honestly can’t thank them enough. Before partnering with them, my role as Finance Manager was becoming increasingly overwhelming. Customers were becoming more resistant to paying on time and it felt like a constant uphill battle.

Since we started working together, everything has improved. The reporting is clear, the processes are efficient, and the support has been outstanding. We work closely with Kirsty and she has been amazing. She is professional, responsive and a real pleasure to work with.

The entire team has made a huge difference and I’m truly grateful for the positive impact they’ve had on our business.
S G
Valued Customer
"Working with Sam has shown me the importance of cash-flow.

I've had two issues with payments in the entirety of being in business and with Sam's knowledge made me apply certain measures moving forward to make sure Example always gets paid on time and properly."
Elliot Ghali
Valued Customer
"I am delighted to recommend Sam and her exceptional team at MyCreditControllers for their outstanding services. They handle all my invoicing needs with utmost professionalism, ensuring that I am paid on time and that any queries are efficiently resolved. This level of support allows me to focus on the core aspects of my business where I excel, knowing that my financial matters are in expert hands.

Sam's expertise is evident in every interaction; she consistently demonstrates a high level of proficiency and dedication. Her professional approach has significantly streamlined my invoicing process, reducing stress and improving my cash flow.

I wholeheartedly recommend Sam and the MyCreditControllers team to any business seeking reliable and expert financial management services. They have truly made a remarkable difference in my business operations."
Helen Warman
Valued Customer
"My Credit Controllers are a brilliant at what they do.My Credit Controllers are a brilliant company to work with and they have taken away the hassle of chasing overdue invoices.

Sam, Matt and the team are great to work with and our appointed credit controller Katey is so nice and very professional. I now have very little problems with overdue invoices because the system that has been put in place is working very well.

Credit control is a service that is so valuable to my business and has dramatically reduced our worry when invoices are due.

I would not hesitate to recommend My Credit Controllers to any business for credit control."
Chris Owen
Valued Customer
"If you are looking to outsource credit control then look no furtherWe've been using My Credit Controllers for a couple of years now. Chrissie has become like a member of our team and has done an amazing job of getting our sales ledger into shape and making sure that cash flow is running as well as it possibly can be. The reporting is excellent; we can easily and accurately forecast the cash due into our business every month. We recently dedicated extra resources to recovering older debt and tidying up our ledgers and it has been a great move as we've been able to recover historical debt that we thought was lost and some of the old mistakes have been corrected to give us a much more accurate picture of what is due to us.

Overall, a very professional, well-managed outfit with a friendly service and great value for what you pay. If you are looking to outsource your credit control then look no further."
Jamie Munro
Valued Customer

FAQs

Find answers to your most common questions about our debt collection service.

Still have a question?

Contact Us
What is a outsourced credit control service?

Our outsourced credit control service ensures your invoices are collected on time, maintaining a healthy cash flow for your business. With a dedicated Credit Controller, you can focus on growing your business while we handle payment collection professionally and efficiently.

Who is this service suitable for?

This service is perfect for small to medium-sized UK businesses that may not have the resources for a full-time credit control team. Whether you’re a startup or an established company, we tailor our service to meet your unique needs.

How does the service work?

We assign a dedicated Credit Controller to your business, who works closely with you to develop a tailored collection process. This includes sending statements, reminders, and making follow-up calls to ensure timely payments.

What industries do you support?

Our team has experience across a wide range of industries, including construction, manufacturing, retail, and professional services. We adapt our approach to fit the needs of your sector and clients.

Can I use the service for specific invoices or one-off collections?

Yes, we’re flexible. While our monthly service covers ongoing needs, we also support one-off projects to recover overdue invoices or manage temporary credit control requirements.

Stay Informed on Latest News

Subscribe to our blog for insights on debt collection and effective credit control strategies.